After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Enter a different account or get a new one. How can a Microsoft account login (email address) both exist and not exist at the same time? How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). It is possible sometimes that, the account name was misspelled. Select the Time range (Id suggest you choose All time). I then signed OUT my personal account and it signed me in with my work account. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. My answer is to jettison Microsoft for something that works. Ensure that your Username and ID actually exist. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. So, visit the Microsoft Web page and sign up for a new account. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. I haven't been able to find a way to set that up right out of the box, though. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Try out a couple of familiar usernames and passwords variation that might been have used recently. WDAGUtilityAccount: What is it & Should you Disable it? Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. I'm just trying to play some minecraft. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. Do I need a thermal expansion tank if I already have a pressure tank? If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. All Microsoft accounts are either work/school or personal. Since I'm now joined, I can't check where the option is now. I am not using Outlook anymoreOn Mac the Search function also was not working. If not, select the checkbox next to the device. She has been the MiniTool editor since she was graduated from university. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. Anyway, the shortcut to making a local login is to use Shift-F10 to get to the command prompt and there issue an ipconfig /release which will disconnect the device from the network. An additional address is meant for user account recovery and security purposes. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. Enter a different account". When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. Key Takeaways When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. Hopefully this will help somebody at a future time. These are different to MSAs. Usually this error appears because of a simple typo. Did this under Settings gear, Accounts, My Info. I set mine up some time ago, personally, with my aol account. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. That Microsoft work or education account doesnt exist. In this case, you can no longer access the Microsoft services associated with that account. SelectReset password below.Reset password. That Microsoft account doesn't exist. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. Microsoft O365 accounts conflict with Microsoft regular accounts? It says my account does not exist. Select Reset password below. Minimising the environmental effects of my dyson brain. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. How did you reverse your original choice? Microsoft doesnt explain that difference very well, or at all. Cache in the Safari browser stores website data, which can increase site loading speeds. You will have to use the original account id. Identify those arcade games from a 1983 Brazilian music video. Run the SaRA package to uninstall Office. Also, you might have knowingly or unknowingly deleted your Microsoft account. I am baffled by this. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Also, attempting to sign in to Xbox or the Microsoft account website with a user ID supplied associated with a users school or work may not work. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. Then, check for previous emails from Microsoft. How To Choose Knowledge Management Software For Windows. my email address is - ***removed*** ***Personal information deleted by the moderator. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. MS has got to fix this. I had deactivated all possible Settings in Privacy settings. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. Username lookup. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. It looks like this isn't a Microsoft account. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. I hope you were able to figure out what was wrong with your account. Enter the on-screen character and click Next. While it may look as if the account is incorrect, but there can be other reasons. The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": I know the account is valid because it is the same one I am using in this forum. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Asking for help, clarification, or responding to other answers. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. On the next page, fill out the necessary details. Now hover over History and click on History.. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. Another important step is to verify every input. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. We hope that the suggestions listed above helped you to fix this error message. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. Fill out all required fields. I believe I've got the bottom of it. Remember, if that fixes it, you can always add the account back in later. I have the same headache, but see no solution. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. 4. If not, select the checkbox next to the device. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. This is a common error among Microsoft users encountering the error under consideration. The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. Amazingly both messages are right but not well worded. When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. Is it possible to create a concave light? If its you, go back and sign in. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). Facts & prices for the new Microsoft Office. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. Enter a different account or get a new one. The previous emails from Microsoft will show your account name. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. Hence, logging in with the affected account (Alias) will trigger the user ID error. Hey, so yesterday, I tried logging in into Minecraft. You can also verify by asking close contacts to whom you have emailed from that account. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. This is also happening to me. Go to Microsoft Certification Dashboard. Yes. A Office 365 account is used for activating Office, not to logon to Windows. Here at Business Tech Planet, we're really passionate about making tech make sense. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. Once the steps above have been completed, you should be able to log in to your Microsoft account. I have a small business and I set up the network a few years ago. rev2023.3.3.43278. Learn more about Stack Overflow the company, and our products. After that, click on "Devices.". Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. "That Microsoft account doesn't exist. I DO NOT WANT MY WORK LINKED TO HOME. If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. See, Step 2: Check products or services where you used your Microsoft account. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. Go to https://portal.office.com/account to check which Office version and edition you have available. Then we were able to add the workplace user. It definitely is an Office 365 account that was being used to log in in the previous computer. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. This is extremely frustrating. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Maybe this helps. Youre trying to login and get an error like this: That Microsoft account doesnt exist. Check if closed. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. If you are having troubles fixing an error, your system may be partially broken. "That Microsoft account doesn't exist. To learn more, see our tips on writing great answers. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. The steps below are on how to clear cached data on Google chrome. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. If you don't have one, you can create here. 3. Now click on "Azure Active directory" you may need to click on "Show all.". Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Avoid attempting to log in with an Alias. It keeps happening. Look up your username using your security contact phone number or email address. The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. How can a Microsoft account login (email address) both exist and not exist at the same time? I have the same error from the same steps but with a different cause and solution. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. But, I get a message saying "The Microsoft account doesn't exist. Head over to Accounts, then Email & accounts. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Enter a different account or get a new one." Connect and share knowledge within a single location that is structured and easy to search. If your Microsoft account doesn't exist but it does, you might be permanently locked out. Choose the account you want to sign in with. So, you might need to create a new Microsoft account. Replied on March 4, 2023. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. Has anyone found any fix for this? Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum.

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